R&R respects your right to privacy, in compliance with the privacy laws of Quebec and Canada.
Several tools may be used on our Website to improve its efficiency and usability and for marketing and statistical purposes. These tools may include collection and automatic storage of data by us or by third parties on our behalf. In general, this data does not include users’ personal information. These tools include, without limitation, cookies, Adobe Flash cookies, web beacons, tracking URLs or similar tools and web analytics software.
Collected data may include, without limitation:
- Users’ IP addresses;
- Date and time of visit;
- Referral URL (the website from which the user came);
- Pages visited on our Website;
- Information on the browser used (type and browser version, operating system, etc.).
We also collect personal information that you disclose during your communications with us, including, without limitation, on our information request forms or application forms, such as your last name, first name, email address, telephone number, postal address, your age or the age of your child(ren) or any other personal information that you may have disclosed.
We may combine your information with other data that we obtain from other companies to improve the Website. This information includes, without limitation, demographic and statistical data, navigation data and additional coordinates.
USE AND STORAGE
Data gathered through our Website and other information provided in any other way to R&R may be used to improve our Website’s content, for marketing research purposes, for statistics purposes, to improve our services or to provide you with interest-based information, including promotional offers, or to answer your questions, requests or applications or to follow up with you. We may share your personal information with our business partners, for example to offer you our services or for promotional purposes.
We only use that data provided for the purposes for which they were collected.
When we communicate with you, we may do so by email or telephone, as the case may be.
Your consent is required to use your personal information for marketing purposes other than the ones mentioned above. You may opt out from such use of your data, ask that your data be deleted or be modified. Otherwise, if we must give access to your personal information or content that you transmitted through the Website, it is only done (i) when we have obtained your express consent; (ii) when we are under a legal obligation, including if we consider, in good faith, that such disclosure is necessary to prevent an imminent injury or report a presumed illegal activity; or (iii) when it is required for the Website’s maintenance.
Any information that we collect is stored on servers with high level security warranties located in Quebec, Canada.
R&R stores the information for a reasonable period of time to achieve its objectives or in accordance with legal provisions. Following this period, the information shall be deleted or anonymized.
We undertake to maintain a secure online environment by integrating technological tools that comply with industry security standards. However, there is no mechanism that offers perfect security and you understand that there is always a risk when using the Internet to transmit personal information or content.
We undertake to recognize an access and correction right to concerned individuals who wish to consult, modify or even delete information about them. We also undertake to offer you a refusal or withdrawal right on your personal information. A refusal right is the possibility offered to users and future clients to refuse that their personal information be used for some of the purposes mentioned at time of collection. You may contact us for any question with regard to this Policy and any request related to your data. We will make every effort to process your request quickly.
Agence R&R inc.
1010, 5e Avenue
Dorval (Québec) H9S 1J2
Courriel : firstname.lastname@example.org
Téléphone : 514.639.1507
Last update: November 20, 2017